Cozy Casa Renting FAQ

Property pages explain each home and neighbourhood. For rooms currently available to book, always check our Available Rooms page.

No. This page shows our confirmed upcoming openings. Our other rooms are currently occupied and are not listed as available.

Select Book a Viewing on the room listing and provide your preferred move-in date, lease term and viewing availability. Our team will confirm availability and the viewing arrangements.

Please enquire first. The published date is the expected move-in date for that room. An earlier date is not guaranteed and must be confirmed by our team.

Check the journey from the property to your actual workplace or campus at the times you normally travel. Consider walking, waiting and transfers as well as the main journey. Tell us your destination if you need help assessing the location.

Where a current matching PropertyGuru listing is available, we provide a link on the room card. Not every room has a separate PropertyGuru listing. Please confirm the room details and availability with Cozy Casa before committing.

A video viewing may be available depending on the room and operational schedule. Confirm the room-specific arrangement through the official contact channel.

The written room offer confirms the applicable inclusions. Cozy Casa's service model generally includes furnishings, 10Gbps fibre broadband with mesh Wi-Fi, weekly common-area cleaning, routine air-conditioning servicing and maintenance, cooking subject to house rules and laundry access. Utilities are subject to fair-use terms.

The written offer states which standard household utilities are included and explains any fair-use limit or shared excess arrangement. Review the room-specific terms before reservation.

The amount and payment schedule depend on the room offer and tenancy terms. Review the written reservation and tenancy documents, and verify the official payment instructions before paying.

Cozy Casa does not add a separate recurring administration fee or routine aircon-servicing surcharge where those inclusions are stated. Any exception is confirmed in writing before reservation.

No tenant agent commission applies where a room is directly marketed by Cozy Casa and that term is stated. Confirm the current offer before booking.

Before you commit, ask us to confirm the deposit, utilities arrangements and any other applicable charges for your selected room. Please refer to the agreed tenancy terms for the final amounts and conditions.

Cozy Casa rooms are furnished where stated in the room offer. Check the room photos and written inventory because the exact furniture may differ by room.

Yes. Cooking is allowed subject to the home's house rules and applicable building or tenancy terms.

Cozy Casa does not charge a separate cooking fee where cooking is included in the written room terms. Cooking remains subject to house rules and any room-specific conditions.

Yes. Laundry access is available. Equipment and usage arrangements may differ by home.

Cozy Casa homes include 10Gbps fibre broadband with mesh Wi-Fi. Actual Wi-Fi speed on an individual device depends on the device, location in the home, network conditions and other technical factors.

Weekly common-area cleaning is included. This does not mean personal bedroom cleaning unless separately stated.

Visitor arrangements depend on the home's house rules, tenancy terms and condominium rules. Confirm the applicable visitor and overnight-guest rules before booking.

Parking availability, eligibility and charges are property-specific and may be controlled by the condominium management. Confirm the current arrangement for the relevant home before booking.

PUB states that Singapore's tap water is safe to drink and meets the applicable drinking-water standards. See PUB's current Water Quality guidance for official details.

A separate water dispenser is not provided as a standard inclusion. Check the written room or home inventory if a property-specific appliance is important to you.

There is no live-in landlord where that arrangement is stated for the particular home. Confirm room-specific terms before booking.

The available lease term depends on the room and agreed tenancy arrangement. Tell us your intended length of stay, and we will confirm the applicable terms before you book. URA requires a minimum stay of three consecutive months for occupants of private residential properties. Corporate bookings must meet the same applicable residential requirements; they do not permit nightly or weekly stays or short-stay staff rotation.

Potentially, but it must match the employee's actual residence and the requirements for the specific pass and property. Tell us before signing whether you mean MOM or ICA. HR records, bank correspondence and ACRA registered offices are separate uses; acceptance is not guaranteed.

Companies are welcome to enquire about housing for named employees. We confirm the contracting party, approved occupants, lease term, payment arrangements and move-in details in writing, subject to the specific property and required authorisations. An employer's tenancy does not automatically allow rotating or substituting occupants.

Depending on the agreed tenancy and verified facts, we can discuss a written tenancy agreement, named-occupant details and confirmed move-in information. Tell us exactly what your employer or receiving institution requires. We confirm which documents can be provided before signing; acceptance is decided by that institution. Signing, stamping and paying rent do not by themselves confirm residential-address eligibility.

Tell us the actual living arrangement and expected travel pattern before signing. A genuine ongoing residential tenancy with temporary travel needs a different assessment from purchasing an address without living there. We do not offer address-only arrangements or promise compliance based on a fixed number of days each year. Any address update or declaration must accurately reflect the circumstances and relevant authority's requirements.

Review the signed tenancy documents, payment record, inventory or condition record, house rules, access arrangements and maintenance contact route.

Routine air-conditioning servicing and maintenance are included in the room rate, with no separate recurring servicing surcharge. If a repair is needed, management will assess the issue and the applicable responsibility under the tenancy terms.

Contact management through the official channel with the property, room, issue and useful photos or video. Clearly identify urgent safety or water issues.

Contact management before the tenancy ends to discuss availability, proposed terms and documents. Renewal is confirmed only when written terms are agreed and completed.

Check the official website, legal company identity, UEN, official contact channel and linked listing details on the Verify Cozy Casa page before arranging payment.

Verify the official Cozy Casa domain, company details and contact channel before paying. Do not rely solely on a forwarded message, screenshot or unverified account.

No. A booking or viewing request records your interest. Availability, appointment details, reservation terms and payment instructions must still be confirmed by management.